Frequently Asked Questions
1. What is Vigu, and what makes it unique?
At Vigu, we don’t just create t-shirts; we create a statement. Our brand is all about expressing individuality, confidence, and personality through bold and carefully crafted designs that resonate with everyone looking to wear their vibe.
2. What sizes do you offer?
We offer a range of sizes from XS to XXL, ensuring that everyone can find their perfect fit! Each product page includes a size chart to help you select the best fit for your style and comfort.
3. How do I care for my Vigu t-shirt?
To keep your Vigu tee looking its best, machine wash it inside out in cold water, use mild detergent, and avoid bleach. Tumble dry low or air dry for longevity. Avoid ironing directly on printed areas.
4. Can I customize my order or request a unique design?
Currently, we don’t offer custom designs on our products. However, stay tuned! We’re always exploring new ways to personalize the Vigu experience.
5. How much is shipping, and how long will it take?
We offer Free shipping nationwide. Standard delivery takes 4–6 business days, but you can find more details in our Shipping Policy. We’ll keep you updated throughout the process!
6. Do you ship internationally?
Currently, we only ship within India. As we grow, we hope to bring Vigu to even more locations worldwide!
7. How do I track my order?
Once your order ships, you’ll receive an email with a tracking link. Simply click the link to see the real-time status of your package. You can also track it under ‘My Orders’ on our website.
8. What if I need to make a change to my order?
Please reach out to us within 24 hours of placing your order at team@vigu.co.in or on +91 99452 22988. While we can’t guarantee changes after this period, we’ll do our best to assist you.
9. What’s your return policy?
If you’re not completely satisfied, we offer returns within 7 days of delivery. Make sure the item is unworn and unwashed, with tags intact. Visit our Returns & Refunds Policy page for all the details.
10. Do you offer exchanges?
Yes! If you need a different size or color, we’ll gladly exchange your item within the return window. Contact us to start the process, and we’ll guide you through it.
11. What payment methods do you accept?
We accept major credit and debit cards, UPI, net banking and COD. All payments are processed securely, so you can shop with peace of mind.
12. How can I stay updated on new collections and offers?
Subscribe to our newsletter to be the first to know about product launches, exclusive offers, and special announcements. You can also follow us on Instagram at @vigu_wearyoursay for daily inspiration.
13. Can I cancel my order?
Yes, you can cancel your order within 24 hours of purchase. After this period, we may be unable to cancel the order if it has already been processed for shipping.
14. How do I reach customer support?
We’re here to help! You can contact us via email at team@vigu.co.in or reach us on +91 99452 22988 or through our Connect with Us page. We typically respond within 24 hours.
15. Do you offer gift options or packaging?
Not exactly – we deliver our stylish tees directly to you! This way, you get the full experience first. Feel the quality, add a personal note, and gift it in your own unique way. We're here to support every bit of love you put into your gift!